A huge thank you to the many providers—including FleetShare Europcar Germany, FLEX, AlpsGO!, Flinkster, meiAudo, Mobileeee, Carsharing Erlangen e.V. and many others—who joined us at the Product Lab during the MOQO Summit. The energy was fantastic; face-to-face discussions provided insights that simply can’t be captured in an email.
Here is a quick look at what we covered and what we learned:
The Agenda: Feedback & First Looks
We designed this session as a two-way street—hearing about your daily "pains" while offering a glimpse into the future:
Targeted Feedback: A deep dive into the ryd integration to streamline fueling.
Exclusive Sneak Peeks: First looks at our new email designs, updated user profiles, and the potential of interacting with our API via LLM (AI).
The Hot Topics
Interaction was incredibly high, with a focus on the "why" behind your operational challenges. Three topics dominated the conversation:
Billing: Navigating the complexities of financial workflows and invoicing.
Refueling: Direct input on improving the user experience at the pump while tightening fraud prevention.
Data-Driven Automation: Identifying ways to use platform data to eliminate manual tasks.
Our Key Takeaway
The feedback was consistently constructive and underscored the true value of the Product Lab: personal connection. Being in the same room allows us to build a platform that doesn't just "work," but actually solves the real-world problems you face every day.